Resident FAQs

FAQ

Frequently Asked Questions About Living at Dwell

  • What are your business hours?

    Monday-Friday, 8 AM - 5 PM.

  • Where are Dwell Management apartments located?

    We offer  apartment communities throughout Virginia Beach and Norfolk, Virginia, including the ViBe Creative District, Oceanfront, Chic's Beach, Hilltop, and Wards Corner areas.

  • How do I schedule an apartment tour?

    Visit our website, select your preferred community, and contact the leasing team to arrange a tour. 


    (757) 901 8203

    Email: info@livewellatdwell.com

  • How do I apply for an apartment?

    Prospective residents can explore available apartments and begin the rental application process through our website. Screening criteria and application requirements are provided during the leasing process.

  • Are pets allowed at Dwell communities?

    Yes, Pets are allowed . Contact the leasing team for specific pet requirements, restrictions and applicable fees.

  • How do I submit a maintenance request?

    Please submit a maintenance request through the tenant portal. 


    1. From the Home or Maintenance tab, click Request Maintenance.
    2. Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.

  • How do I pay my rent?

    Log into your online portal to pay your rent. If you are not yet registered, please create an account here!